Whenever a user needs to amend an invoice or bill that has already been entered into the system, it will now create a new entry as well as a counter-post entry relating to the incorrect entry.
Please note that to avoid errors, every time you make additional changes to any part of the invoice or bill the system will automatically create further counter-posts and new entries. The previous counter-posts and entries will still remain and cannot be removed.
It is also important to note that an invoice or bill which has been marked as being paid cannot be amended or reversed. You will have issue a credit note in reference to the invoice or bill number.
This is the procedure for amending invoices or bills:
Login to your WinWeb account and open the Accounting module.
Use the green button in the top right to select either Invoices or Bills from the dropdown menu to view a list of invoices or bills on your system.
When you can see the invoice or bill you wish to amend, open it by clicking the blue link in the Invoice No. or Bill No. column.
Now make the changes you wish to include and select either “Confirm & Post Invoice” or “Post Bill”.
You will be warned that re-posting will create both a counter-post entry as well as this new entry.
Click Yes to continue and the amended bill or invoice will entered into your system, as well as the counter-post.
Should you have any questions or require any assistance contact Customer Care