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Home : Index : WinWeb Suite : Helpdesk : Why don’t I receive an email alert when creating a ticket as the requester?
This topic contains 0 replies, has 1 voice, and was last updated by customercare 3 years, 11 months ago.
Your WinWeb Helpdesk does not send an email notification when a ticket is created to the requestor when they are the person creating the ticket.
This helps to reduce email traffic through the system as notifying the person creating the ticket is unnecessary.
Should you have any questions or problems contact Customer Care
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