Home : Index : WinWeb Suite : Helpdesk : Why is the Helpdesk Ticket ID in Red?

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    WinWeb Customer Care

    If the Ticket ID is red, there has been an update you have not yet viewed, a visual clue that there is new information in a ticket. This also applied in your WinWeb Projects and WinWeb Sales Pipeline APPs.

    WinWeb Helpdesk, Projects & Sales Pipeline update to notify users of tickets that are unread

    Should you require any assistance or further details on any of the WinWeb products contact Customer Care.

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